Privacy Policy
How SilverStream Digital collects, uses and protects your personal information in accordance with South African law.
1. Who we are
This Privacy Policy applies to SilverStream Digital and governs how we handle personal information collected through our website and services.
2. Information we collect
- Name and surname
- Email address
- Phone number
- IP address and browser information via cookies
- Any information you voluntarily submit via our contact or enquiry forms
3. How we use your information
- To respond to enquiries and provide services you have requested
- To improve the functionality and performance of our website
- To comply with our legal obligations under POPIA
- To send relevant communications — only with your explicit consent
4. Cookies
- Essential cookies — required for the website to function
- Analytics cookies — only with your consent
- Functional cookies — remember your preferences
You may decline non-essential cookies at any time using the cookie banner on our website.
5. Sharing of information
We do not sell, trade or rent your personal information to third parties. We may share your information only with trusted service providers under strict confidentiality agreements, or when required by law.
6. Your rights under POPIA
- Be informed about the collection and use of your personal information
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your personal information
- Object to the processing of your personal information
- Lodge a complaint with the Information Regulator of South Africa
7. Contact us
To exercise any of your rights under POPIA, please contact us at: support@silverstreamdigital.co.za
We will respond within 30 days as required by POPIA.
8. Information Regulator
If you believe your rights have been violated, you may contact the Information Regulator of South Africa.
Information Regulator of South Africa
Website: www.justice.gov.za/inforeg
Email: inforeg@justice.gov.za